Legal and Policy Center

1) Content and Moderation Policy

This Content and Moderation Policy (“Policy”) establishes the rules for publishing, uploading, sharing or distributing content on Gallicultura (“Platform”), including videos, images, audios, documents, publications, comments, reactions, and chat messages (the “User Content”).

By using the Platform, you accept this Policy in addition to the Terms and Conditions.

1. Community Principles

Gallicultura aims to be a useful, technical, and safe environment. We promote:

• Respect and collaboration among users
• Informative, educational, and cultural content related to poultry
• Privacy and user control over their content

2. Permitted Content (examples)

• Guides, protocols, and educational materials
• Technical publications and respectful debates
• Videos of hatcheries, processes, facilities, management, training
• Cultural or historical material of the field (always respectful and legal)
• Documents and manuals for analysis and synthesis

3. Prohibited Content (Zero Tolerance)

It is strictly prohibited to upload, share, publish, or request content that includes or promotes:

3.1 Explicit sexual and nudity

• Pornography, sexual acts, explicit sexual content
• Explicit or sexually focused nudity
• Sexualization of people, erotic content for sexual purposes
• Any sexual content involving minors (zero tolerance)

3.2 Violence, cruelty or incitement to harm

• Graphic violence, gore, mutilations, or extreme cruelty
• Threats, incitement to violence or harm to third parties
• Content that glorifies harm or abuse

3.3 Harassment, hate, threats or exploitation

• Hate speech or discrimination
• Harassment, stalking, threats, blackmail, or extortion
• Doxxing (publishing personal data of third parties)
• Identity theft

3.4 Illegal activities and dangerous content

• Instructions for committing crimes or evading the law
• Sale or distribution of illegal substances, weapons, or illicit material
• Malware, phishing, spam, bots, metrics manipulation

3.5 Intellectual property and third-party rights

• Pirated or unauthorized content
• Violation of copyright, trademark, image, or privacy rights
• Distribution of confidential material without permission

3.6 Harmful misinformation

• Misleading content that could cause real and immediate harm
• Fraud, scams, or social engineering

4. Public vs. Private Content

• Private: only accessible by you and by those you authorize or to whom you share it.
• Public: visible to users of the Platform, with interaction (reactions, comments, sharing).

Important: If you share private content via chat, you agree that the recipient may access it according to that permission.

5. Moderation and Enforcement

Gallicultura may (without being obligated to) take actions to protect the community and enforce the Policy:

• Review and moderate content through reports, automated detection, and/or manual review
• Hide, restrict, or remove content
• Disable comments or limit interactions
• Temporarily suspend accounts
• Cancel accounts for recidivism or serious offenses

Discretion: The application of measures is at Gallicultura's discretion, considering safety, severity, context, and recidivism.

6. Reports and Security Tools

If you see content or conduct that violates this Policy:

• Report from the platform (if available) or write to: direccion@gallicultura.ai
• Include: link or identifier of the content, reason for the report, additional evidence (if applicable).

The Platform may offer features to: block users, limit interactions, control privacy.

7. Recidivism and Sanctions

• First offense: warning and/or removal of the content.
• Recidivism: temporary suspension.
• Serious or repeated offenses: permanent account cancellation and blocking.

8. Legal Cooperation

In the case of illicit or high-risk content, Gallicultura may preserve evidence and collaborate with competent authorities when required by law.

9. Contact

📧 direccion@gallicultura.ai

2) Content Retention and Deletion Policy

This Policy describes how content stored on Gallicultura is preserved, limited, and deleted, including videos, documents, publications, and messages, as well as the operation of storage quotas.

1. General Principle

Gallicultura preserves content as long as it is necessary to provide the service, comply with legal obligations, and maintain the security of the Platform, subject to:

• your settings (public/private),
• the contracted plan,
• storage quotas,
• compliance with Terms and Policies.

2. Video Storage Quotas

Video hosting depends on the plan:

• Basic ($149): 0 GB (viewing only, no upload)
• Intermediate ($299): 10 GB included to host video
• Pro ($349): 15 GB included to host video

Library Add-ons:

• +30 GB: $349/month
• +60 GB: $649/month

Note: The “library” is the cumulative total stored. If you exceed your quota, section 3 applies.

3. What happens if you reach 100% of your quota?

When your library reaches the limit:

• You will not be able to upload more videos until you delete content, upgrade your plan, or purchase a storage add-on.
• The Platform may show alerts at 80%, 95%, and 100% usage.

4. Deletion by the User

You can delete videos and publications from your library (if the functionality is available). When you delete content:

• it is removed from your library and is no longer publicly accessible,
• it may temporarily remain in technical copies (backups) for a reasonable period for security and integrity reasons.

5. Deletion for Moderation or Compliance

Gallicultura may remove content that: violates Terms or Content Policy, represents a security risk, or is required by competent authority.

6. Account Closure

If you cancel your account or it is terminated for breach:

• access to hosted content may be lost,
• Gallicultura may retain minimal records for periods necessary to comply with legal obligations, resolve disputes, or prevent fraud,
• content may be deleted according to internal retention windows.

7. Backups and Technical Copies

For stability and security, Gallicultura may maintain technical copies (backups) for a limited period. Permanent deletion may not be immediate in all systems.

8. Contact

📧 direccion@gallicultura.ai

3) Cancellation and Refund Policy

This Policy explains how subscription cancellations, plan changes, and refunds work.

1. Subscription Cancellation

You can cancel your subscription from your account (if enabled) or by requesting it to: direccion@gallicultura.ai.

Cancellation:

• prevents future renewals,
• maintains access until the end of the already paid period, unless suspended for breach.

2. Plan Changes (Upgrade/Downgrade)

• Upgrade: may apply immediately or at the next cycle, depending on the billing system.
• Downgrade: normally applies at the next billing cycle.

If you change to a plan with less included storage (e.g. Pro → Intermediate): if your library exceeds the new quota, you can keep the existing content, but you will not be able to upload more until you reduce usage or purchase an add-on.

3. Refunds

Unless applicable law states otherwise:

• Subscription and add-on payments are non-refundable once charged.
• No refunds are issued for partially used periods.

We may evaluate exceptions in cases of: confirmed duplicate charge, system-attributable error that prevents access for a relevant period, or other justified situations at Gallicultura's discretion.

4. Chargebacks and Disputes

If a user initiates a chargeback with their bank/gateway:

• Gallicultura may temporarily suspend the account while it is resolved,
• if fraud or abuse is confirmed, the account may be canceled.

5. Contact

📧 direccion@gallicultura.ai